PRIVACY POLICY

(1) What information do we collect? We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services including name, address, telephone number, email address and console information.
(c) information that you provide to us for the purpose of registering with us such as email address and password.
(d) any other information that you choose to send to us.

(2) Using your personal data – Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

(a) administer the website
(b) improve your browsing experience by personalising the website
(c) send to you goods purchased via the website, and supply to you services purchased via the website
(d) send statements and invoices to you, and collect payments from you.
(e) send you general commercial communications.
(f) send you email notifications which you have specifically requested.
(g) send you newsletters which you may opt out of.
(h) provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
(h) deal with enquiries and complaints made by or about you relating to the website; and we will not without your express consent provide your pirsonal information to any third parties for the purpose of direct marketing.

(3) Other disclosures – In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a) to the extent that we are required to do so by law.
(b) in connection with any legal proceedings or prospective legal proceedings.
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling. Except as provided in this privacy policy, we will not provide your information to third parties.

(4) International data transfers – Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

(5) Security of your personal data – We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password via email.

(6) Policy amendments – We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

(7) Your rights – You may instruct us to provide you with any personal information we hold about you.

(8) Updating information – Please let us know if the personal information which we hold about you needs to be corrected or updated.

(9) Contact – If you have any questions about this privacy policy or our treatment of your personal data, please email us cycledesign.my@gmail.com

 

TERMS AND CONDITIONS

These terms and conditions apply to your access to the CycleDesign.my Websites(“Website”). Please read these terms and conditions carefully before accessing and/or ordering any goods from our Website. If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions. If you do not agree with the terms and conditions please do not use our Website.

CycleDesign.my is a trading name of TSYOK DESIGN SA0313282-T

DEFINITIONS

“Conditions” means these terms and conditions and the Special Conditions; “Product” means a product displayed for sale on the Website; “Product Description” means that part of the Website where certain terms and conditions in respect of the individual Product are provided; “Special Conditions” means the terms and conditions in the Product Description; “Users” means the users of the Website collectively; “Personal Information” means the details provided by you on registration; “We/us” means NEEN Ltd.; “Website” means the website located at CycleDesign.my or any subsequent URL which may replace it; “Cookies” means small text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer; “United Kingdom” means England, Wales, Scotland, Northern Ireland and the Channel Islands and “You” means a user of this Website.

 

HOW THE CONTRACT FOR THE GOODS IS FORMED BETWEEN YOU AND US

By placing an order through our website, you warrant that you are legally capable of entering into binding contracts.

After placing your order you will receive an automated acknowledgement. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us, and we will confirm acceptance to you by confirming that your order has been despatched.

All orders are subject to acceptance by CycleDesign.my

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock.
• Our inability to obtain authorisation for your payment.
• The identification of a pricing or product description error.

Please note that your right to return Products does NOT apply to personalised products unless there is a manufacturing fault with the product.

OUR GOODS

A description of the main characteristics of goods can be found on the product pages of the website.

Prices for goods on the website appear on the product pages and include all taxes. Prices and offers may vary and may only be available for limited periods. All prices and offers are subject to availability and may be withdrawn or amended at our discretion. We are under no obligation to sell incorrectly priced goods to you at the incorrect price if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error.

We offer delivery worldwide although we are not liable to cover any import duties or taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Standard delivery does not include tracking, only proof of postage. Tracked delivery is available for a higher charge, depending on location, at checkout. For further details regarding shipping and returns, please contact us.
Please note that whilst we maintain a very high level of accuracy, colours and design that you see on screen may slightly differ to the actual product due to variances between the RGB and CMYK colour space. Due to such variances, we cannot give guarantee of colour matching to your product. Likewise, whilst we try and maintain a high degree of accuracy between the mockup and the printed product, a digital image is not a valid proof and discrepancies between sizes can occur due to the printed area on a garment.

The client is held responsible for all content and images used on the artwork. CycleDesign.my cannot be held responsible if the client supplies copyrighted images on their artwork.

TIME OF DELIVERY

Please refer to The Process Page for the time of delivery for products by Cycledesign.my